How to Properly Set-Up Your Resident Portal Account

Owner Registration
1. Access https://resident.snaphoa.com in a web browser.

2. Click on the Register button.

3.Enter your full, twelve or fourteen-digit account number.
a. If you do not know your twelve or fourteen-digit account number, please contact your Management Team or Community Care by sending an email to communitycare@snaphoa.com. Please provide the property address and name of the Owners on the deed.

4.Click Submit.
a. In the validation step to “Choose a name that is listed on the deed of your property”, select the option that matches the last name of an Owner on the deed of your property.
b. In the validation step to “Choose your property address”, select the option that matches the address for your property.

5.Click Submit

6.Fill in the information on the Finish Setting Up Your Profile page to match your personal information (this information does not need to match the deed).

7.Click Register. You will now be logged in.
If you are experiencing an issue during the registration process, your Management Team or Community Care can send you an invitation that will bypass steps 2 through 5 of the Registration process.

Tenant Registration
1.Reach out to your Management Team and make sure that they have your name, property address, and email address.

2.Once they confirm your info, you’ll receive an invitation to the Resident Portal.

3.Click on the link in the Registration email.

4.Fill in the information on the Finish Setting Up Your Profile page to match your personal information.

5.Click Register. You will now be logged in.
If you have any difficulty, please contact Community Care by sending an email to communitycare@snaphoa.com.